A cause-and-effect diagram is used to identify the possible


Question: 1. A cause-and-effect diagram is used to identify the possible causes of defects. Draw a CE diagram for the following situations:

a. Your car doesn't start in the morning.

b. You received a low grade on your last exam.

c. A student fails to graduate from college.

2. It has been said that Six Sigma is a metric, a process for improvement, and a philosophy for managing a business. Explain these different perspectives.

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Operation Management: A cause-and-effect diagram is used to identify the possible
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