After reading this article, write a one-page paper that provides an analysis of the culture that has been created for employees at Zappos. Be sure to answer the following questions:
In your opinion, what are some specific things that would make working at Zappos a fun and rewarding experience?
Zappos has made it a priority to empower its employees and enable them to make more decisions. What are some specific ways in which Zappos employees are empowered?
How does empowering the employees at Zappos lead to a better experience for customers?
Do you believe that the Zappos approach to empowering employees and creating a fun work environment is something that should be followed by other companies? Why or why not?
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