Prepare a 10- to 12-slide presentation including images as necessary using the following scenario:
Your team is in charge of computer support at a major U.S. retailer. Business has been growing fast, and your company is about to open several new facilities across the country. Management has asked your team to develop training materials for new IT employees at these facilities. After some consideration, your team decides to create a computer maintenance and training handbook that addresses the following issues:
Part I: Safety (3 to 4 slides)
- Environmental concerns
- Power protection
- Dust, static, and heat issues
- Downloading unauthorized software
Part II: Maintenance and Cleaning (3 to 4 slides)
- Tower
- Monitor or display
- Keyboard
- Mouse
Part III: Internal Hardware Installation (3 to 4 slides)
- Motherboard
- Power supply
- Processor and CPU fan
- Memory
- Hard drives
- Installing a video or graphics card
- Mass storage device