Introduction: Your project team has been assigned a task by the new Senior Vice President and Training Manager for a large IT company. Each member of the team is from one of the departments. This company currently offers more than 100 courses in various software applications at different skill levels. Each department manager seems to have their favorite course.
Tasks: Your first assignment is to restructure the course availability list so that it will attract internal and external customers. Courses not used will be dropped. Your deadline is one week.
What decision-making process would you use to reach your decision?
What can be done to meet the deadline with ease and to avoid some of the pitfalls of group decision making?