Your employees are skilled and experienced customer service


Your employees are skilled and experienced customer service representatives who perform nonroutine tasks, such as solving unique customer problems or special needs with the company’s equipment. Use path–goal theory to identify the most appropriate leadership style(s) you should use in this situation. Be sure to fully explain your answer and discuss why other styles are inappropriate. [3 Marks] No plagiarism please. Please type the answer

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Operation Management: Your employees are skilled and experienced customer service
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