Your company utilizes a software product for managing


1. Your company utilizes a software product for managing process control activities, such as managing the operation of a natural gas plant. The CEO of your company sits on the board of another company that sells a competing software product. You receive a letter addressed to your CEO from the VP of Marketing of the company that sells the competing software product requesting that your CEO assist in securing a copy of the product currently utilized by your company. In your CEO’s handwriting at the top of the letter, the CEO instructs you to provide whatever assistance is necessary to secure the copy. The software agreement that you signed when your company obtained the software utilized within your company indicates that you will not divulge, reverse-engineer, or provide the software to any third party. Given the direction of your CEO, what do you do?

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Operation Management: Your company utilizes a software product for managing
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