you work for a firm that provides information technology and management consulting services to major health insurance companies.
One of your clients wants to reengineer its claims processes.
To receive a "go ahead" for this project, your firm will have to develop a winning proposal, and it wants you to work on a team to write that proposal.
In the proposal
(a) develop a high level project schedule,
(b) identify the deliverables of the project,
(c) describe the general approach your firm will take for reengineering business processes,
(d) describe in general a plan for evaluating software and software vendors and
(e) describe a training plan for users of the new system.