Problem
You work at a help desk and have just received a call from an employee who says she can't access network resources. You want the employee to view her IP address configuration. Write an e-mail to the employee, explaining what command-line program to use and how she can use it to find the information you need. After following your instructions, the employee tells you that her IP address is 169.254.14.11 with the subnet mask 255.255.0.0. What conclusion can you make from this information?