You wish to analyze the pedestrian traffic that passes a


You wish to analyze the pedestrian traffic that passes a given store in a major shopping center. You are interested in determining how many shoppers pass this store, and you would like to classify these shoppers on various relevant dimensions. Any information you secure should be obtainable from observation alone.

(a) What other information might you find useful to observe?

(b) How would you decide what information to collect?

(c) Devise the operational definitions you would need

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Operation Management: You wish to analyze the pedestrian traffic that passes a
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