Question: You will now create a detailed job description to attract qualified candidates for several customer service representative positions. Research and create a PowerPoint presentation of at least 4 slides (with 200-250 words of speaker notes per slide) plus title and reference slide that addresses the following:
• Describe up to 10 bulleted details that should be found in a customer service representative job description.
• What level of education and experience should be necessary for a customer service representative, and why?
• What level of knowledge of the industry should the customer service representative have, and why?
• How and why are the job description functions, education, experience, and knowledge so important in attracting qualified candidates for possible interviews?