You have recently been hired as the chief financial officer


You have recently been hired as the chief financial officer (CFO) of a large hospital. Your hospital has experienced major growth and is proposing a new department of quality improvement. This new department has to be approved by the board of directors. The chief executive officer (CEO) has asked you to prepare a presentation for the board of directors to stress the importance of quality from a financial standpoint.

Make sure to include the following:

An overview of the concept of quality in health care.

A description of the current finances of the organization and how quality would enhance the bottom line.

The consequences of not implementing the new department within the organization, including legal and marketing implications.

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Operation Management: You have recently been hired as the chief financial officer
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