You have followed the office procedures and confirmed


As the property manager for ABC Realty you have received 3 applications for a particular property. You have followed the office procedures and confirmed instructions from the lessor as to their acceptance of the terms offered by one of the applicants.

You phone the other 2 applicants to advise of the fact their application has been unsuccessful. Being sensitive to applicants who have been declined provide two examples based on the fact the applicants have been unsuccessful.

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Business Management: You have followed the office procedures and confirmed
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