Question: Consider the following scenario:
You have been asked by executive leaders in your organization to use your experience and research to develop a training program for a group of newly-promoted middle-managers. This is a group of experienced and successful front-line supervisors who have been promoted, and now have front-line supervisors reporting to them. Almost all of the supervisors reporting directly to this group of middle-managers are located in centers across the United States. The middle-managers have very limited travel budgets and large areas to control, making in-person meetings very infrequent.
Two areas you have been asked to specifically address in your training program are building trust and defining the principles of effective leadership. You have decided to approach the trust issue by identifying some of the behaviors that build trust and some of the behaviors that undermine trust. You will use examples from your own virtual management experience to illustrate each.
You have decided to use the same approach with the issue of defining the principles of effective leadership. You plan to identify a number of leadership principles (especially as they apply to virtual team leadership) and illustrate each principle with examples based on the successes and failures you have experienced or observed in virtual team collaborations.
As you begin to develop the training, you receive one last instruction from your executive leaders. You are reminded that these managers are not new to supervision and already have significant leadership experience. They will not be engaged by training that treats them as if they are naïve about leadership or trust in the workplace. Recognizing the sincerity and genuineness of the hard-earned lessons they have already learned is more likely to have a positive effect on their behaviors as virtual managers.
Create a PowerPoint presentation of your training on effective leadership and building trust in virtual teams. The more specifically you are able to include examples that demonstrate the principles of virtual leadership and building trust in a virtual environment, the more effective your training will be.
Formatting Requirements
Your PowerPoint deck should contain the following slides:
Title slide. (What will you call your training?)
Table of contents. (What is the agenda for this training?)
Introduction. (Why are you providing this training?)
Behaviors that build trust in virtual teams:
One slide for each of seven behaviors (include examples on the same slide as the behavior).
Behaviors that undermine trust in virtual team:
One slide for each of seven behaviors (include examples on the same slide as the behavior).
Principles of effective leadership in virtual teams:
One slide for each of ten principles (include examples on the same slide as the principle).