You are the Area Vice President of franchising for a Quick Service Restaurant (QSR) company that serves a unique grilled chicken product, which has become extremely popular. Because of a strong marketing effort and solid operating results, your company’s growth has been very rapid. In your five-state area, the company is considering purchasing a small chain of 15 units that sells a comparable chicken product. Those units, consisting of older buildings in excellent locations, are to be converted to units owned and operated by your company. Your immediate supervisor, the company President, has asked you to respond to the following:
How will you determine which units are not in compliance with Title III, ADA requirements?
What criteria will you use for prioritizing needed improvements?
How will you document a good-faith effort to meet Title III, ADA requirements?