You are an employee of Grand Wines Ltd and project leader of a proposed project to equip each of the company's 20 sales representatives with a wireless data entry device by which they could instantly communicate customer orders to the company's central sales database in Sydney. The sales representatives operate over all areas of NSW and service around 400 independent wine and liquor stores in the state.
Currently, the sales representatives complete customer orders manually and after leaving a copy with the customer, they forward the customer orders by mail or fax to the sales department in Sydney, where the orders are entered into the sales database and processed through the inventory system for shipment to the customer.