Scenario 1: Enhancing Print Performance
You are a desktop support technician for a law firm with a group of ten legal secretaries who provide administrative support to the attorneys. The secretaries use a single, shared, high-speed laser printer connected to a dedicated Windows Server 2012 R2 print server.
They regularly print multiple copies of large documents, and although the laser printer is fast, it runs constantly. Sometimes, the secretaries have to wait 20 minutes or more after submitting a print job for their documents to reach the top of the queue. The office manager has offered to purchase additional printers for the department. However, the secretaries are accustomed to simply clicking the Print button, and don't like the idea of having to examine multiple print queues to determine which one has the fewest jobs before submitting a document. What can you do to provide the department with a printing solution that will enable the secretaries to utilize additional printers most efficiently?