1. Compare the first phase of the writing process with the second phase.
2. For routine writing tasks, what are some techniques for collecting informal data and generating ideas?
3. Name seven specific techniques for a productive group brainstorm- ing session.
4. What is the difference between a list and an outline?
5. What are the major components in a letter or memo?
6. What are the major components in an analytical report?
7. Why do many readers prefer the direct method for organizing messages?
8. When is the indirect pattern appropriate, and what are the benefits of using it?