Write a 1- to 2-page formal letter or memo in which you communicate a negative message. You may select from one of the following scenarios:
- Tell your investors or employees about a recent decrease in your company's stock value.
- Inform employees of a coming round of layoffs at your place of business.
- Communicate displeasure with a business' or vendor's work practices or product.
- Inform a customer that you are unable to refund his or her money or accept a returned product.