Business Communication
Report Plan and Report
Access Wimbledon is a charity dedicated to organising events for disabled children connected to the Wimbledon Tennis Open every year in London. They arrange visits to the game, an amateur tennis league, and afternoon events where the children and volunteers get a chance to meet their tennis idols.
The staff of Access Wimbledon come from a wide range of cultures around the world. They are all qualified experts with years of training and experience with excellent feedback from participants. They work together to organise and run each event.
However, recently, communication is breaking down between the team with some arguments and frustrations. These minor issues have escalated to complaints.
The Board of Directors have asked you to examine the cultural and communication issues that may have caused the breakdown in communication, and then make recommendations to the Board on how to prevent future conflicts.
However, before you write your report, your Line Manager also expects to see a Report Plan that clearly outlines the exact points you will make in your final report.
Task 1: Write a 1-page bullet pointreport plan following the template provided on the VLE.
The plan should be structured clearly with
• No paragraphs
• A list of the information you will include in your Executive Summary
• The headings of each section in your report
• A bullet point list of each point you will make in your ‘analysis'
• A list of recommendations you will make
• Each point supported by 1 or 2 pieces of evidence
• A list of references
(1 Page)
Task 2: Write a 1000 report explaining the cultural and communication issues that may have caused the breakdown in communication at Access Wimbledon, and then making recommendations to the Board of Directors on how to prevent future conflicts.
(Approximately 1000 words)
Guidelines for the Report
In your report, you should
• Introduce your report with a 50-75 words executive summary (this is not part of the word count)
• Analyse the situation (approx. 650 words)
• Make recommendations (approx. 250 words)
• End your report with a 50-75 word conclusions section
The report should be correctly formatted
• Title page
• Contents page
• Executive Summary (introducing the report)
• Background
• Analysis
• Recommendation
• Conclusions
• References
As well as
• Headings for each section
• Page numbers
• Page headers
Note: the number one area the examiner will be considering is your paragraph structure
• Each paragraph should be focused around a single idea with clear topic sentence.
Also Note:
• Harvard referencing guidelines are available on the ARU Library webpages
• Proof read your grammar and punctuation before submitting
Attachment:- Scenario.rar
I have chosen these 5 cultural factors and took pics so that u can be able to explain how they cause the communication breakdown at Access Wimbledon to do report and report plan thanks
1. Power distances
2. Individualism/collectivism
3. Prejudice
4.Time orientation
5. Uncertainty avoidance