Determine the utilization and the efficiency for each of these situations:
a. A loan processing operation that processes an average of 3 loans per day. The operation has a design capacity of 13 loans per day and an effective capacity of 11 loans per day. (Round your answer to 1 decimal place. Omit the "%" sign in your response.)
Utilization %
Efficiency %
b. A furnace repair team that services an average of 4 furnaces a day if the design capacity is 6 furnaces a day and the effective capacity is 5 furnaces a day. (Round your answer to 1 decimal place. Omit the "%" sign in your response.)
Utilization %
Efficiency %
c. Would you say that systems that have higher efficiency ratios than other systems will always have higher utilization ratios than those other systems?
This is not necessarily (false/true). If the design capacity is relatively (low/high), the utilization could be (high/low) even though the efficiency was (high/low).