Assignment Task:
Meeting participants:
- Customer-John Harrington, may be played by a friend or colleague
- Jack Hastings - the landlord, may be played by a friend or colleague
- Property Manager - You
Meeting information:
John Harrington is a retired electrician that still holds his license but no longer holds an ABN or the required insurances.
Landlord:
Ask property manager to 'turn a blind eye' and let friend do the job.
Will agree to wait till John organizes the relevant insurances before he installs the stove. Landlord understands agencies position and thanks the property manager for protecting his interests.