Problem: Pizza Hut has been reviewing their Operations Strategy. They are interested in the strategy formulation process:
a) Using at least two examples explain what choices could be made as part of a review of operations strategy.
b) Explain the different factors which can make implementing Operations Strategy difficult
c) Using the Hayes and Wheelwright model, explain what strategy might achieve; what roles within the business are possible.
d) Make a recommendation for the areas of the business most important for Pizza Hut to review as part of Operations Strategy and the roles you think appropriate for operations within Pizza Hut