Problem: One of your residents is constantly pressing the call light. You are starting to feel irritated. Every time you go into her room, she makes a silly request or complains about something. This time she says the room is too cold and she wants an extra blanket. You check the thermostat and it reads 68' F.
a. Why might the resident be pressing the call light so frequently?
b. What will you do about her complaint of being cold and wanting another blanket?
c. What will you do about the room temperature?