Why it is important to study quality managementwhat is the

Question

Study case: Quality and Productivity Sustainability & Improvement

1- Why it is important to study Quality Management?

2- What is the role of ethics and social responsibility in Quality Management?

3- What is the principal internal manufacturing approach?

4- What is the difference between needs and wants customer?

5- Define the 4 P in Marketing Mix at quality perspectives?

6- Explain the evolution of quality management?

7- What is the difference and similarities between TQM and TQC?

8- What is the difference between ISO 9000 and ISO 14000?

Answer 1

Make sure to properly study the case scenario titled - Quality and Productivity Sustainability and Improvement. After that, you have to write your answers for the following questions on behalf of the case illustrated. 1) Explain why it is important to study the Quality Management? 2) Illustrate the role of ethics and social responsibility in the Quality Management? 3) Describe the principal internal manufacturing approach? 4) Describe the difference between the needs and wants of the customer? 5) Define the 4 P in the Marketing Mix at quality viewpoints? 6) Describe the evolution of the quality management? 7) Illustrate the difference and similarities between the TQM and TQC? 8) Illustrate the difference between the ISO 9000 and ISO 14000?