Why is sustainable green and eco-friendlyness important for


1. How would you organize a CE/TQM team-brainstorming session for product / process / service improvement? Explain the key challenges, issues and steps. How would you run such a session over the web, on an international basis?

2. Why is sustainable green and eco-friendlyness important for the design team?

3. What is TQM in the product, process, service system design context?

4. Why is it important to create and offer 'quality product', 'quality process', 'quality service'?

5. List, and explain the various dimensions of design quality, with examples.

6. What is TQC?

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