Why is it so important that home depot improve its


Home Depot's Fix-It Lady

1. Why is it so important that Home Depot improve its operating systems?

2. In what ways can updating its IT help Home depot improve its

(a) responsiveness to customers,

(b) Quality, and (e) efficiency?

3. What is the most effective way that a home improvement company such as Home Depot or Lowe's can improve your shopping experience?

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