Why is it important to understand the customers problem


1. Is software engineering applicable when WebApps are built? if so, how might it be modified to accomodate the unique characteristics of WebApps?

2. Umbrella activities occur through out the software process. do you think they are applied evenly across the process, or are some concentrated in one or more framework activities?

3. Why is it important to understand the customers problem before creating software solution?

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