Why is it important to understand end-user expectations


Discussion Post: Healthcare Administration

Review the article, "Clinical information systems end user satisfaction: The expectations and needs congruencies effects", and discuss the following:

• The importance of understanding end-user needs in health information systems.

• Why is it important to understand end-user expectations when designing health information systems?

• Do you believe health information systems can be successful without end-user input in the design? Why or why not?

The response must include a reference list. One-inch margins, double-space, Using Times New Roman 12 pnt font and APA style of writing and citations.

Reference:

Karimia, F. (2015). Clinical information systems end user satisfaction: The expectations and needs congruencies effects. Journal of Biomedical Informatics, 53:342-354.

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