Why is face-to-face communication a better choice for this


Explain why you believe professionals suggest that you do not deliver bad news via email. Why is face-to-face communication a better choice for this type of situation? Do you think people respond differently to an email than they would to a person in front of them? If possible, use an example from your life when you had to deliver or received bad news via email.

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Operation Management: Why is face-to-face communication a better choice for this
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