Problem:
Discussion Board Expectations:
You should provide a comprehensive response to the discussion topics that must be between 250 and 300 words in length. There will be NO posting of questions or quotes, only statements based on your interpretation of the completed readings and additional internet sources. Please include references following the APA format.
Students are required to respond to at least two (2) of their classmates' posts. The response must be between 150 and 200 words in length: There will be NO posting of questions or quotes, only statements based on your interpretation of the completed readings and additional internet sources. Please include references following the APA format.
More Than a Bad Day: Mood, Motivation, and the Erosion of Organizational Citizenship
Discussion Questions:
Consider the following:
An employee, struggling with a persistent negative mood due to high workload, makes a small, out-of-character mistake on a critical report (minor failure in Task Performance). They also stop volunteering for extra tasks and mentoring new hires (reduced Citizenship Behavior.) The manager, who is required to use a Performance Management system based solely on quantifiable metrics, rates the employee poorly.
Discussion Board Questions:
Explain how the employee's poor mood likely contributed to the reduction in their Citizenship Behavior. Why is Citizenship one of the first behaviors to disappear when an employee feels emotionally drained? Need Assignment Help?
What is the fundamental flaw in the manager's Performance Management approach in this scenario? Explain why ignoring the employee's demonstrated OCB in previous periods-and focusing only on the quantitative task metric-creates a negative feedback loop that harms both Job Satisfaction and long-term performance.