Problem 1: Why do doctors and nurses use the language that they do?
Problem 2: What does the language they use tell us about the medical scene and the beliefs, assumptions, and objectives of participants in that scene?
Problem 3: What happens to Klass as she begins to learn the language? Why do you think this happens?
Problem 4: Have you had an experience where you had to learn a new way of communicating? What effect did this have on you?