Why customers often compliment the exceptional craftsmanship


Problem:

Karima manages and owns her own customized cabinet company. Karima's customers often compliment the exceptional craftsmanship of her cabinets. Although the quality of her work is remarkable, some of her customers have complained that the cabinets are either too big or too small. Karima decided to map out the process undertaken to fulfill a customer order. Based on the flowchart below, select the best answer. Question options: a) Both c) and d) b) Karima should enter into a supplier agreement to secure a regular supply of wood c) Karima should benchmark the size dimensions of her customer requests against industry standards d) Karima should further breakdown the process of building the cabinet e) Karima should verify the dimensions of the customer order during the process of building the cabinet

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