Problem: Crockett Sprockets is thinking about changing the types of metal alloys used in their sprockets. The company has recently started using the TQM philosophy for quality management in production. What are some questions that management will consider about the use of the new alloy before the change is implemented? How will employees be trained in the new manufacturing process and will managers be able to solve problems when they arise? How will the use of a new alloy be marketed to consumers and will the new product be compatible with systems used with the old version? Will the new allow improve customer's response, make results faster and improve the use of resources? How will the company measure the success of the new alloy and control quality using the new systems?