Why are customer self-service systems generally helpful in, Finance Basics

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Why are customer self-service systems generally helpful in

1. What is the revenue collection (RC) process?

2. What primary functions does the RC process perform? Explain each function.

3. How does the RC process relate to its organizational setting?

4. Why are customer self-service systems generally helpful in cutting customer service costs?

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Finance Basics: Why are customer self-service systems generally helpful in

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