Problem
The hospital goal for door to balloon time is 90 minutes but that goal was only being met 80% of the time. Hospital administration determined that a task force should be created to determine changes needed to the process in order to meet this goal 100% of the time.
a) Who should be members of the task force?
b) Utilizing a systems thinking approach, what processes should be analyzed for changes?
c) What evidence should the task force gather related to changing the policy and procedures?