Who sets the emotional norms at a workplace


Business Problem

• Which subjects seem to most commonly stimulate irrational thinking? Speculate about why.

• Who sets the emotional norms at a workplace? How do we know how much emotion is acceptable or appropriate?

• How might communication outcomes change in each situation with the use of less abstract language? Why? Explain.

• What types of semantic misunderstandings occur frequently, and why?

• Give examples of pragmatic rules that operate differently today than they may have in the past.

The response should include a reference list. One-inch margins, Using Times New Roman 12 pnt font, double-space and APA style of writing and citations.

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Business Management: Who sets the emotional norms at a workplace
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