Guests are arriving at a party at a rate of 12 per minute. Each guest will be checked in, served a drink, and accompanied to his/her table by one receptionist, one bartender, and one usher respectively. Both the receptionist and usher can serve 10 guests per minute, whereas the bartender takes 5 minutes to serve one guest
a. Which resource has higher capacity (show calculations)?
b. Which resource is the bottleneck and what is the process capacity in guests per minute?
c. The _____ is a nonbottleneck resource and its utilization is ____.