Guests are arriving at a party at a rate of 12 per minute. Each guest will be checked in, served a drink, and accompanied to his/her table by one receptionist, one bartender, and one usher respectively. Both the receptionist and usher can serve 10 guests per minute, whereas the bartender takes 5 minutes to serve one guest.
Which resource has higher capacity (show calculations)?
Which resource is the bottleneck and what is the process capacity in guests per minute?
The _____ is a nonbottleneck resource and its utilization is ____.