Question: Eugenio Barba has been working as an agent for an immigration consultant, Vittorio de Sica, since last year. Suddenly, Vittorio received a call from one of his clients who was extremely angry because the client requested for Eugenio Barba to give back his university transcript. After a week of not hearing from him, Eugenio admitted to the client that he lost the document. Vittorio was reeally surprised because he had no idea that Eugenio had this document at all. Vittorio contacted Eugenio and said he forgot to send the document to him, and he cannot find it now. Question: Which regulation did Eugenio breach? Question Answer a. Retainer Agreeemnt b. Code of Professional Conduct c. Client File Management Regulation d. RISIA Regulation