1. Which one of the following is not considered an important factor in retail layout design?
a. cost minimization
b. traffic patterns and traffic flow
c. opportunity to influence customer attitudes
d. degree of contact with the customer
e. degree of customization
2. An activity on a PERT network has an optimistic time of 3 weeks, a most likely time of 6 weeks, and a pessimistic time of 18 weeks. Find its Standard Deviation.
a. 2 weeks
b. 0.5 weeks
c. 2.5 weeks
d. 1.5 weeks
e. 1 week