Questions:
Question 1
A golf simulator in a retail sports store is an example of
• Question 2
The quality revolution is most related to
• Question 3
Which one of the following has the highest goods content?
• Question 4
In relating operations management and the customer benefit package (CBP), which is the correct timing sequence?
• Question 5
A support process could be any of the following except
• Question 6
Which of the following is not a key activity of an operations manager?
• Question 7
Which one of the following is not an example of biztainment?
• Question 8
Support processes would typically include all of the following except
• Question 9
Which of the following is not a current challenge to OM?
• Question 10
Which of the following is the correct sequence describing the evolution of operations management?
• Question 11
Computer software would be an example of
• Question 12
Which is generally related to service operations?
• Question 13
The following terms -- interchangeability of parts, division of labor, highly repetitive tasks -- best relate to a focus on
• Question 14
Which one of the following has the lowest goods content?
• Question 15
The three issues that are at the core of operations management include all of the following except