1. Organizational change can best be defined as ________.
A. any alteration of people, structure, or technology.
B. a? "cleaning house" of the top executives
C. innovation that affects employees and customers
D. rethinking the organization's target markets
2. Which one of the following is an example of changing consumer preferences?
A. Employers with at least 50 employees must offer health care plans.
B. The colors in home fashions change every year.
C. A recession has caused an increase in unemployment.
D. Cell phone cameras have improved with each version of the phone.