1. Which one of the following approaches to job design is based on Frederick Taylor’s concept of Scientific Management? A. Motivational B. Mechanistic C. Biological D. Perceptual/motor E. Humanistic
2. __________ refers to changing the tasks, or the way work is performed, in an existing job. A. Job development B. Job redesign C. Task alignment D. Specification E. Departmentalization
3. The four primary approaches to job design are: A. job development, job redesign, task alignment, and specification. B. mechanistic, biological, perpetual-motor, and motivational. C. auditory, visual, kinesthetic, and sensory. D. knowledge-based, experienced-based, time-based, and space-based. E. None of the above
4. In the job characteristics model, what does the autonomy job characteristic lead to? A. Experienced meaningfulness of work B. Felt responsibility for outcomes C. Knowledge of results D. Higher turnover E. Lower motivation
5. In the job characteristics model, _________ is the degree to which an employee performs a whole identifiable task. A. autonomy B. task significance C. task identity D. skill variety E. feedback
6. In the job characteristics model, __________ is the extent to which employees find out how well they have performed their tasks. A. satisfaction B. informance C. task significance D. correctness E. feedback
7. According to the job characteristics model, which of the following is least likely to provide motivation to an employee? A. When the job requires a significant number of skills B. When the job requires completing a whole identifiable task C. When the job has no known impact on either coworkers or customers D. When the job allows individuals discretion in how to do their work E. When a person receives information about how well they are performing.