1. Which of these refers to the help people receive when that can be used to address the stressful demand directly?
A. Instrumental support
B. Physiological support
C. Emotional support
D. Psychological support
2. Research reveals that strains have __________ effect on job performance.
A. no
B. a strong negative
C. a strong positive
D. a moderately negative
3. Tammy is an advising center expert at a local college. Her job is to help students in course selection and stay on target for graduation. She is evaluated not only on how many students she sees on a daily basis, but also on how effective she is in helping students make their selection. Tammy tends to get stressed about the quantity and quality issues in her job. Tammy is experiencing which of the following?
A. Daily hassles
B. Role conflict
C. Role insufficiency
D. Role ambiguity
4. Which of the following refers to the degree to which the requirements of the work, in terms of knowledge, skills, and abilities, tax or exceed the capabilities of the person who is responsible for performing the work?
A. Work responsibility
B. Time pressure
C. Work complexity
D. Role conflict
5. Research reveals that strains have __________ effect on organizational commitment.
A. no
B. a strong negative
C. a strong positive
D. a moderately negative
6. __________ refers to the nature of the obligations that a person has to others.
A. Negative life events
B. Time pressure
C. Work complexity
D. Work responsibility