Multiple Choice Questions
1. The process of acquiring, deploying, and retaining a workforce of sufficient quantity and quality to create positive impacts on the organization's effectiveness is called ________.
A. staffing
B. recruitment
C. selection
D. placement
2. Which of the following statements is true regarding staffing?
A. The organization is the only active player in the staffing process.
B. The staffing process is composed of a series of interrelated parts including recruitment, selection, decision making and job offers.
C. The staffing process should only be viewed from the perspective of the individual (line) manager.
D. None of the above
3. The process that involves the placement of new hires on the actual job they will hold is called ___________.
A. acquisition
B. deployment
C. retention
D. none of the above
4. The purpose of retention systems is to __________.
A. attract qualified applicants to job openings in the organization
B. establish a good person-job match
C. manage the flow of employees out of the organization
D. establish a good person-organization match
5. Staffing systems exist, and should ultimately be used, to __________.
A. ensure that day-to-day operations run smoothly
B. ensure that procedural, transactional, and routine activities are accomplished
C. reduce costs regardless of the effects on quality or quantity
D. contribute to the attainment of organizational goals such as survival, profitability, and growth
6. According to the staffing quantity model, an organization will be __________ when availabilities exceed requirements.
A. fully staffed
B. understaffed
C. overstaffed
D. none of the above
7. The staffing quantity model uses _________ to determine whether a condition of being overstaffed, fully staffed, or understaffed exists.
A. projected staffing requirements
B. projected staffing availabilities
C. projected economic trends
D. A and B are both needed
8. Which of the following are portions of person-job match?
A. Jobs are characterized by their requirements.
B. Jobs are characterized by their embedded rewards.
C. Individuals are characterized by their level of qualification and motivation.
D. All of the above.
9. Which of the following statements is false regarding person-job match?
A. Jobs are characterized by their requirements and embedded rewards.
B. Individuals are characterized by their level of qualification.
C. Organizational culture is an important aspect of person-job match.
D. Individuals can be characterized by their motivation levels.
10. The person/job match model says that there must be a match between _______.
A. job requirements with KSAOs and job rewards with individual motivation
B. job requirements and individual motivation
C. KSAOs and individual motivation
D. none of the above
11. Regarding the person/job match model, _______.
A. staffing is only concerned with the job requirements-KSAO portion of the match
B. job requirements should be expressed in terms of only tasks involved and not KSAOs
C. It applies only to tasks that have been identified and written down
D. none of the above are correct
12. In terms of the person/organization match ________.
A. the "organization" includes only tasks to be performed that are written down as part of the job description
B. attempts to match people to organization values should not be made
C. there is a concern with the "fit" of people to multiple jobs or future jobs
D. all of the above are correct
13. Which of the following matching concerns arise in person-organization match?
A. values, new job duties, multiple jobs, and future jobs
B. values, qualifications, and motivation
C. person, process, and principle
D. all of the above are correct
14. The staffing system components model says that the phases of the staffing process occur in which order after the initial interaction between the applicant and the organization?
A. selection, recruitment, employment
B. recruitment, selection, employment
C. recruitment, employment, selection
D. employment, recruitment, selection
15. According to the overall staffing organizations model, one support activity is ________.
A. external staffing
B. job analysis
C. internal staffing
D. labor relations
16. According to the overall staffing organizations model, an example of a core staffing activity is ______.
A. HR strategy and planning
B. job analysis
C. internal recruitment
D. none of the above
17. According to the overall staffing organizations model, HR and staffing strategy are driven by _____________.
A. the mission, goals and objectives of the organization
B. support activities
C. legal compliance activities
D. all of the above are correct
18. Which of the following is a part of the recruiting phase of the staffing process?
A. drawing up job offers
B. completing application blanks
C. developing and conducting job fairs
D. both A and C
19. Which of these activities is most directly associated with the employment phase of the staffing process?
A. screening job applications
B. deciding on finalists for a job
C. advertising a job opening
D. evaluating the results of a job aptitude test
20. Staffing system management involves _________.
A. assessing applicant qualifications
B. facilitating employee retention
C. guiding, coordinating, controlling, and evaluating staffing activities
D. day-to-day legal compliance activities
21.62. A _____________ staffing strategy would have an organization concentrate on acquiring new employees who can "hit the ground running."
A. pure acquisition
B. pure development
C. lead system
D. lag system
22. The ___________ is composed of more peripheral workers who are used on an as-needed, just-in-time basis.
A. core workforce
B. high performance workforce
C. flexible workforce
D. none of the above
23. Outsourcing is _________.
A. setting up operations in another country
B. typically prohibited by law in most states
C. a strategy that is being used less and less
D. moving a business process to another vendor
24. Organizations often __________ when they choose to ride out dips in demand for goods and services or to stockpile talent.
A. understaff
B. overstaff
C. attract
D. relocate
25. A _____________ staffing strategy is when organizations decide to go to locations where there are ample labor supplies.
A. transfer system
B. relocate system
C. factional system
D. extrinsic system
26. When jobs are highly fluid, it is probably advisable for organizations to focus more on:
A. person-job match
B. person-organization match
C. recruiter-recruit match
D. dynamic equilibrium