Questions: 1. From the point of view of the customer, describe what is the problem? From the point of view of Louis Vuitton business processes what is the problem?
2. Why did the problem exist?
3. Based on the information that is in the article, diagram the old business processes and identify which areas were emphasized.
4. Describe what action(s) did Louis Vuitton take?
5. Based on the information that is in the article, diagram the new business processes and identify which areas were emphasized.
6. Which of the two methods described best fits the process management method used by Louis Vuitton? Briefly describe the process management method.
Information related to above question is enclosed below:
Attachment:- Louis_Vuitton_Modernizes.rar