Which of the following two firms is more vertically


Which of the following two firms is more vertically integrated? How can you tell?

(a) Firm A has included manufacturing, sales, finance, and human resources within its boundaries and has outsourced legal and customer service.

(b) Firm B has included manufacturing, sales, legal, and customer service within its boundaries and has outsourced finance and human resources.

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Operation Management: Which of the following two firms is more vertically
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