1. Learning gives us ________________ that an individual has learned something because they changed the way they act.
A. visible evidence B. tactile exposure C. application D. precedence E. determination
2. A manager decides to give a worker three days of unpaid leave for smoking in a dynamite factory. What kind of behavior shaping was provided here?
A. Positive reinforcement B. Negative reinforcement C. Alternative reinforcement D. Punishment E. Extinction
3. _______ reinforcement is a reward for a constructive action.
A. Positive B. Negative C. Alternative D. Egalitarian E. Temporary
4. Which of the following training methods would be most appropriate for teaching human relations skills?
A. Management Games B. Cases C. Job Rotation D. Role-playing E. Projects
5. Which of the following training methods would be most appropriate for teaching conceptual and design skills?
A. Management Games B. Demonstrations C. Job Rotation D. Behavior Modeling E. Projects
6. Allie is showing Sam how to process certain types of laboratory specimens. Allie always works one on-one with new-hire employees. Sam and Allie are engaged in a training activity known as ___________.
A. distance training B. classroom training C. on-the-job training D. simulation training E. alternative training
7. Anya is looking for a method of training her employees that will provide consistent knowledge and information about company policies to a large number of people. Anya’s best choice of training method would be ________ training.
A. on-the-job B. classroom C. distance D. simulation E. alternative