While working on a project with the company president who was also her boss, Sheri was reminded of a quote by Jack Welch: "An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage." Sheri's project was to transition the firm from a bureaucracy to one with agility. Sheri knew that the particular structure an organization adopts to accomplish agility will depend on its strategy, its customers, and its technology. Sheri then turned her attention to the technology changes that could help her organization to become more agile. Which of the following technology changes could her boss use successfully in this scenario?
Practicing continuous improvement
Total quality management
Becoming a learning organization
Flexible manufacturing
ISO 9001