Which of the following statements is true regarding quality


Which of the following statements is true regarding quality improvement?

A. there are widely accepted theories of quality improvement for products but not for services

B. as yet, there is not a unified theory explaining quality improvement that is widely accepted by the quality community

C. to date, no one has attempted to advance a theory of quality improvement

D. there are widely accepted theories of quality improvement for services but not for products

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Operation Management: Which of the following statements is true regarding quality
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